Privacy Policy for Surma Global Education
Introduction
Surma Global ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.surmaglobal.com and use our services as a study abroad education consultancy.
Information We Collect
We may collect and process the following data about you:
Personal Identification Information
- Name
- Email address
- Phone number
- Address
- Date of birth
- Passport details
Educational Information
- Academic transcripts
- Certificates
- Letters of recommendation
- Statement of purpose
Financial Information
- Bank details
- Scholarship information
Usage Data
- Information about your interaction with our website and services
How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our services: Including registering you as a user, managing your account, and processing your applications to study abroad.
- To improve our services: Using feedback and usage data to enhance our offerings.
- To communicate with you: Sending notifications, updates, and marketing communications.
- To comply with legal obligations: Ensuring compliance with applicable laws and regulations.
How We Share Your Information
We may share your information with third parties under the following circumstances:
- With educational institutions: To process your application and facilitate your admission.
- With service providers: Who perform services on our behalf, such as payment processing, data analysis, and customer service.
- With legal authorities: If required by law or to protect our rights and property.
Data Security
We employ security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server hosting
- Regular security audits
Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of any inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data.
- Restriction: The right to request restriction of processing your personal data.
- Objection: The right to object to our processing of your personal data.
- Data Portability: The right to request transfer of your data to another organization or directly to you.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and improve our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Surma Global Education
Email: surmaglobal@gmail.com
Phone: +880 1720 632721
Address: Saira Monzil, 59 Dishari, Hawapara, Sylhet, Bangladesh
By using our website and services, you consent to the terms of this Privacy Policy.
